Telemedicine Merchant Account

Secure Telemedicine Payment Processing

Telemedicine and online-health platforms combine recurring patient billing with data sensitivity and prescription scrutiny that banks avoid. We support telehealth businesses.

You will work with a dedicated account manager who helps you choose the right telemedicine payment solutions and guides you through setup. We can integrate with the software you already use, including your CRM and accounting tools - no technical skills required.

Once you apply, you will complete a short online application covering your business, its size and your payment needs. After review, a member of our telemedicine payment processing team will reach out to finish setting up your account, typically within 24-48 hours.

What our telemedicine merchant services deliver

Everything you need to accept payments and grow with confidence.

  • Simplified processing
  • Safe, secure transactions
  • Professional account management
  • Instant access to your funds
  • Diverse payment options
  • Easy-to-use payment solutions
Why Choose Karma Card Payments

Built for the realities of telemedicine

There are many compelling reasons to choose Karma Card Payments to process payments for your telemedicine business. Here are the key benefits our telemedicine payment solutions offer.

Telemedicine Payment Gateway

Our telemedicine payment gateway gives you secure, flexible payment options tailored to your products - from recurring billing for predictable revenue to one-time sales and discounts that reward loyal customers.

Chargeback Protection

Chargebacks are a serious concern for telemedicine businesses. Beyond lost revenue, excessive chargebacks can trigger penalties and account closure. We use advanced prevention tools to protect you and help you contest cases of friendly fraud.

Fraud Prevention Tools

Fraud prevention is built into every solution we offer. Sophisticated detection flags suspicious transactions before they process - essential protection given the elevated fraud risk in the telemedicine space.

Who We Support

Types of telemedicine businesses we support

We provide omnichannel telemedicine payment processing for online, retail and phone-based operations of every size.

Telehealth Visits
Online Prescriptions
Mental Health Apps
Subscription Care
Hormone & Wellness
Direct-to-Patient Rx
Virtual Clinics
Health Memberships
Plus many more

Get started today

Share your contact details and a member of our telemedicine payment processing team will schedule a call to build the right solution for your business.

FAQ

Telemedicine payment processing - frequently asked questions

Answers to the questions telemedicine businesses ask us most about accepting payments, fees and getting approved.

How can I accept payments for my telemedicine business?

We provide omnichannel payment solutions designed for telemedicine businesses:

Online: A secure payment gateway lets you accept credit card and ACH payments from customers - including one-time transactions, subscription billing and recurring payments.

Retail: For in-person sales we provide POS software and card readers for operations of all sizes.

Over the phone: Virtual terminals make it simple to accept payments over the phone with added convenience and security.

What are the credit card processing fees for telemedicine businesses?

Processing fees typically range from 1.5% to 3.5%, depending on card brand, transaction type and your industry. Because telemedicine is classified as high-risk, rates can run higher than average.

Our mission is to offer affordable, transparent processing tailored to telemedicine businesses, helping you avoid excessive fees while staying compliant with Visa and Mastercard requirements.

What do I need to apply for a telemedicine merchant account?

To help expedite approval, please gather the following before applying:

  • Government-issued photo ID
  • Signed merchant application
  • Voided check or bank letter
  • Three months of bank statements
  • Three months of processing statements (if available)
  • Details about your telemedicine business and its products or services

Your website should use HTTPS with a valid SSL certificate and include your legal business name, contact details, a Privacy Policy, Terms & Conditions and a Refund Policy.

Why is telemedicine considered high-risk?

Telemedicine is high-risk because of recurring patient billing, prescription and data-privacy scrutiny, card-not-present visits and refund disputes. That classification is exactly why a specialized processor matters - we underwrite telemedicine businesses every day and build in the protections needed to keep your account stable.

How long does approval take?

Most telemedicine merchant accounts are approved within 24-48 hours once we have your completed application and supporting documents. Having your paperwork and a compliant website ready ahead of time is the fastest way to get up and running.